Why a Strong Team Matters

In the world of pest control, it’s not just about the tools or techniques—it’s about people. At McFadden Pest Control, we’ve been serving Charleston since 1978, driven by one simple truth: a strong, dedicated team makes all the difference. Today, we want to introduce you to the heart and soul of our company—our people—and share what truly sets us apart.

Our Legacy: Built on Trust & Personal Service

Founded by Tom McFadden in 1978, our business began as a part-time passion. What began with just a handful of clients grew into a trusted, full-service pest control company that Charleston families rely on. Tom’s humble spirit, connection to clients, and commitment to service still define our culture today

Meet the Crew: Passionate, Professional, Personal

Here’s a look at the staff that make everything possible:

Tom McFadden – Founder

Tom laid the foundation for our culture: thoughtful service, genuine relationships, and seeing each client as part of the family.

Heath Gunther – Owner

Heath came home to continue his grandfather’s legacy and has helped guide McFadden Pest Control into the future with the same dedication and care.

Lori Gunther – Office Administrator

The organized, compassionate anchor of our office—making sure every call, appointment, and client detail is handled with care.

Terrell Prioleau – Lead Service Technician

The on-the-ground leader who ensures every job, big or small, meets McFadden’s standard for professionalism and results.

Philip Magee, Ray Mullins, Matt Richert, James Millar – Service Technicians

Five technicians who bring friendly service, reliable expertise, and a smile every time they visit your home or business.

What Makes Our Team Truly Strong?

Experience & Reliability
With decades of experience and a legacy that dates back to 1978, our team brings unmatched consistency and local knowledge to every visit

Personal Touch in Every Interaction
As many of our clients share, our team has always been punctual, friendly, and more like family than a service provider

Locally Owned, Locally Committed
Our community-focused approach means you see familiar faces year after year—no rotating strangers, just neighbors helping neighbors

Client Words: The Proof Is in the Praise

Here’s what clients have shared about the McFadden team:
“Heath and the entire McFadden team are responsive, professional and attentive to their customers’ needs.”
“McFadden Pest Control is absolutely the best! … they come when they say they will … responsive and professional.”
“They are always on time, and our house is bug-free.”
These testimonials showcase how our team’s dedication—not just our pest control skills—makes for a worry-free home.

At McFadden Pest Control, every member of our staff plays a vital role—not just in delivering pest control solutions, but in delivering them the right way. From Tom’s founding values to the reliable, personable service from Heath, Lori, Terrell, Philip, Ray, and Matt—our strength is collective. We treat every client like family because we believe you deserve nothing less.